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MC Devs AI assistant revolutionized our customer service across all communication channels. We saw a 60% reduction in response time and a 35% increase in customer satisfaction. The seamless integration with our CRM and the intelligent lead qualification feature has been a game-changer for our sales team.
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Frequently Asked Questions
Our AI assistant is omnichannel and integrates with WhatsApp Business, Facebook Messenger, Instagram, Telegram, Slack, Discord, Microsoft Teams, websites, SMS, and more. This allows you to maintain consistent communication with your customers across all the platforms they use, automating responses and improving customer experience 24/7.
You can create dedicated AI assistants for each team (Marketing, Sales, Finance, Engineering) with personalized access to specific data. Each assistant learns from team responses and evolves to become an expert in their area, increasing team efficiency by 90%. Assistants can connect to different integrations like Salesforce, HubSpot, QuickBooks and more.
Implementation is fast and efficient. Once you select your plan (Basic, Standard or Pro), our team configures integrations, connects your data and trains the AI assistant according to your specific needs. The complete process includes setting up communication channels, integrations with your existing tools and customizing the assistant for your industry and workflow.
We offer three main plans: Basic ($199-$349/month) for SMEs and startups, Standard ($499-$999/month) for growing companies, and Pro ($1,499-$3,999/month) for large organizations. Each plan includes web/mobile app development, custom AI applications, technical support and SaaS maintenance. The Basic plan includes 1 channel and 1,000 monthly contacts, while higher plans offer multiple channels, more contacts and advanced features.
Security is our priority. We implement granular access controls that allow you to define exactly what data each AI assistant can access. Data is processed securely and we comply with enterprise security standards. Each assistant can connect to specific integrations and unique databases, ensuring sensitive information remains protected and accessible only to authorized teams.